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1. Detailed description of goods and/or services.

Afroartists is a business in the art industry that is based online.

 

2. Delivery policy

Subject to availability and receipt of payment, requests will be processed within 1 day and delivery confirmed by way of an email.

(for e.g. booking number / booking voucher etc. and must mention the use of courier and/or postal services and associated costs, if applicable).

 

3. Export restriction

The offering on this website is available all around the world.

 

4. Return and Refunds policy

The provision of goods and services by afroartists is subject to availability. In cases of unavailability, afroartists will refund the client in full within 30 days. Cancellation of orders by the client will attract a 0 % administration fee. Damaged goods will be refunded 100% when the damaged good are returned. The return of damaged goods is free of any charges.

 

5. Customer Privacy policy

Afroartists shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569.

 

6. Payment options accepted

Payment may be made via Visa, MasterCard, Diners or American Express Cards or by bank transfer into the afroartists bank account, the details of which will be provided on request.

 

7. Card acquiring and security

Card transactions will be acquired for afroartists via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. DPO PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.

 

 

8. Customer details separate from card details

Customer details will be stored by afroartists  separately from card details which are entered by the client on DPO PayGate’s secure site. For more detail on DPO PayGate refer to www.paygate.co.za.

 

9. Merchant Outlet country and transaction currency

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).

 

10. Responsibility

Afroartists takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

 

11. Country of domicile

This website is governed by the laws of South Africa and afroartists chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.

 

12. Variation

Afroartists may, in its sole discretion, change this agreement or any part thereof at any time without notice.

 

13. Company information

This website is run by a private company based in South Africa trading as afroartists and with registration number 2021/365845/07 and with Bert Adriaens as director.

 

14. Afroartists contact details

Company Physical Address: 3A Howe Street,

Obs Court Unit: 628,

Cape Town, South Africa

Email: afro.artists.business@gmail.com

Telephone:  +27 727 799 865